Privacy Policy

1. Introduction

Sinar Adil ("we", "our", "us") is a legal services practice based in Kuala Lumpur, Malaysia, specialising in pension entitlement, claims, and related advisory matters. We are committed to handling all personal information with care and transparency.

This Privacy Policy applies to information gathered through our website at sinaradyjil.live, through our contact forms, and through any direct correspondence relating to our services. By using our website or engaging our services, you acknowledge that you have read and understood this policy.

This policy is effective as of 12 June 2026. Any questions may be directed to [email protected].

2. Data We Collect

We collect only information that is reasonably necessary for delivering our services or responding to enquiries. The categories of personal data we may collect include:

Information You Provide Directly

Full name and contact details (phone number, email address)
Postal address and identification details (where required for legal proceedings)
Details of your pension arrangements, employment history, or claim status
Correspondence and messages submitted through our contact form

Technical Information Collected Automatically

IP address and browser type
Pages visited and time spent on our website
Referring website or search engine
Cookie identifiers (see Section 5)

Legal basis for processing: We process personal data where you have given consent (contact form submissions), where processing is necessary to perform a contract or pre-contractual steps (service delivery), or where we have a legitimate interest in improving our services and communicating with enquirers.

Retention: Client matter data is retained for seven years after the conclusion of a matter, in accordance with Malaysian legal practice standards. Website enquiry data is held for up to 24 months unless a client relationship is established.

3. How We Use Your Data

Personal information collected is used for the following purposes:

Service delivery: To review your pension matter, prepare documentation, conduct representations, and keep you informed at each stage of your case.
Communication: To respond to enquiries, schedule consultations, and provide updates about your matter.
Legal obligations: To comply with applicable Malaysian laws, court orders, or requests from regulatory authorities.
Service improvement: To understand how our website is used and to refine our content and approach over time.
Marketing communications: With your consent only, we may send relevant updates about our services. You may withdraw this consent at any time by contacting us.

We do not sell, rent, or trade personal data to third parties for commercial purposes.

Data sharing: In limited circumstances, we may share information with relevant government bodies (such as the Employees Provident Fund, KWAP, or JPA) where authorised by you and necessary to pursue your pension matter. We may also engage trusted service providers (such as secure document storage or cloud email providers) who are contractually bound to handle data appropriately.

4. Data Protection Measures

We take the security of personal information seriously and have implemented reasonable technical and organisational measures, including:

Encryption: Data transmitted through our website is protected using SSL/TLS encryption. Stored client files are held on secured, access-controlled systems.

Access controls: Only authorised staff members involved in your matter have access to your personal information.

Regular reviews: Our data handling practices are reviewed periodically to maintain appropriate standards.

Breach response: In the unlikely event of a data breach affecting your information, we will notify you and the relevant authority promptly, in accordance with applicable law.

5. Cookies

Our website uses cookies — small text files stored on your device — to support basic site functionality and to understand how visitors use our pages.

Essential cookies: Required for the site to function properly. These cannot be disabled.
Analytics cookies: Help us understand which pages are most visited and how users navigate the site. Data is aggregated and does not identify individuals.
Preference cookies: Remember settings such as your cookie consent status.

You may manage your cookie preferences at any time via our Cookie Policy page.

6. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia) and applicable data protection principles, you have the following rights with regard to your personal information:

Right of access: You may request a copy of the personal data we hold about you.

Right to rectification: If information we hold is inaccurate or incomplete, you may ask us to correct it.

Right to erasure: In certain circumstances, you may request that we delete personal data we hold about you.

Right to data portability: Where technically feasible, you may request a structured copy of data you have provided to us.

Right to object: You may object to certain types of processing, including direct marketing.

Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days. If you believe your rights have not been respected, you may lodge a complaint with the Personal Data Protection Department of Malaysia.

7. Third-Party Links

Our website may contain links to external websites such as government pension portals or reference resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies before providing any personal information.

8. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age. If you believe that a minor has provided us with personal information, please contact us and we will take steps to remove it promptly.

9. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, the "Last updated" date at the top of this page will be revised accordingly.

We encourage you to review this page periodically. Continued use of our website or services after a revision constitutes acceptance of the updated policy. If any changes are material, we will take reasonable steps to bring them to your attention.